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Support

Invoice Maker Support

Need help with Invoice Maker? We're here to help.

Email info@elevatescale.io
How do I create an invoice?

Tap New Invoice for a blank document, or use Ready Again to repeat a previous job with a fresh number and date. Add or edit the client and line items, then tap Preview.

Can I create an estimate first?

Yes. Choose New Estimate from the menu beside New Invoice. Estimates use their own number sequence and can be converted into a new invoice while the original estimate remains unchanged.

Does Invoice Maker support XRechnung and ZUGFeRD?

Yes. After the required structured fields are complete, Invoice Maker can export XRechnung UBL XML or ZUGFeRD 2.5.2 PDF/A-3b with embedded EN 16931 invoice data. Both are created locally on your device.

How do I add payment details?

Go to the gear icon on the Invoices screen to open your Business Profile, then fill in Payment Details - bank transfer, IBAN, PayPal, Venmo, Zelle, or a payment link. These details appear on every new invoice.

How does the QR code work?

If you've added a payment link, or an IBAN with an account holder for a euro invoice, Invoice Maker generates a QR code on the invoice. Your client can scan it to pick up those payment details on their own device. Invoice Maker does not process the payment itself.

How do I change invoice numbering?

In Business Profile, open Invoice Numbering to set your own prefix and next invoice number. A live preview shows exactly what the next invoice number will look like before you save.

How do I manage my subscription?

Subscriptions are billed through Apple In-App Purchase. To view, change or cancel, open the Settings app on your iPhone, tap your name, then Subscriptions.

How do I restore purchases?

Open the paywall in Invoice Maker (from the Share step) and tap Restore Purchases. This re-syncs your subscription status with the App Store on your current Apple ID.

How do local backups work?

Open Business Profile and choose Save Backup to write a JSON backup to Files. Restore Backup imports it later without duplicating documents that are already present. Reminder permissions are never restored automatically.

How do I delete my invoice data?

All your invoices, clients and business data are stored locally on your device. Swipe to delete an individual invoice inside the app, or delete Invoice Maker from your device to remove all of its data at once.